Terms & Conditions

Last Updated: 01/01/2025

Welcome to Expert Agency (“we,” “us,” or “our”). By accessing or using our website located at https://expertagencybd.com (the “Website”) and our services, you agree to comply with and be bound by these Terms and Conditions (“Terms”). Please read them carefully. If you do not agree with these Terms, you must refrain from using our Website or services.

1. Acceptance of Terms

By using our Website and services, you agree to these Terms, our Privacy Policy, and any additional terms applicable to specific services offered by Expert Agency. These Terms apply to all users of the Website, including browsers, customers, vendors, merchants, and content contributors.

2. Changes to Terms

Expert Agency reserves the right to update, modify, or replace any part of these Terms at our sole discretion without prior notice. Changes will be effective immediately upon posting on this page. Your continued use of the Website and services constitutes acceptance of the updated Terms.

3. Services Offered

Expert Agency provides digital marketing and related services. Details of our offerings are outlined on our Website. We reserve the right to modify or discontinue services without notice.

4. User Obligations

By using our Website and services, you agree to:

4.1 Provide accurate, current, and complete information as requested.

4.2 Use our services only for lawful purposes and not engage in any fraudulent, harmful, or unethical activities.

4.3 Maintain the confidentiality of your account credentials and notify us immediately of any unauthorized use.

4.4 Comply with all applicable laws, regulations, and guidelines.

5. Payment Terms

5.1 Fees and Charges: You agree to pay all applicable fees for services rendered as outlined in the agreement between you and Expert Agency.

5.2 Payment Methods: Payments can be made via bank transfer, mobile payment, or any method specified by us.

5.3 Late Payments: In the event of delayed payments, we reserve the right to suspend or terminate services until payment is received.

5.4 Refunds: Refunds are governed by the specific terms outlined in your agreement with Expert Agency. Any advance payments made are generally non-refundable unless explicitly stated otherwise.

6. Intellectual Property

6.1 Ownership: All content on the Website, including text, images, graphics, and code, is the intellectual property of Expert Agency unless otherwise stated.

6.2 License: We grant you a limited, non-exclusive, and non-transferable license to access and use the Website for personal and non-commercial purposes.

6.3 Restrictions: You may not reproduce, distribute, modify, or exploit our content without prior written permission.

7. Confidentiality

7.1 Both parties agree to maintain the confidentiality of any proprietary or sensitive information shared during the course of engagement.

7.2 Exceptions apply if the information is required to be disclosed by law or if it is publicly available.

8. Third-Party Links and Services

Our Website may contain links to third-party websites or services. We are not responsible for the content, accuracy, or policies of these third-party sites. Accessing these links is at your own risk.

9. Limitation of Liability

9.1 Expert Agency shall not be held liable for any indirect, incidental, consequential, or punitive damages arising from the use or inability to use our Website or services.

9.2 Our total liability shall not exceed the amount paid by you for the services in question.

10. Disclaimer of Warranties

10.1 Our Website and services are provided “as is” and “as available” without any warranties, either express or implied.

10.2 We do not guarantee that the Website will be error-free, secure, or uninterrupted.

11. Termination

11.1 We reserve the right to terminate or suspend access to our Website and services at our sole discretion, with or without notice, for any reason, including breach of these Terms.

11.2 Upon termination, all rights granted to you will cease immediately.

12. Indemnification

You agree to indemnify and hold harmless Expert Agency, its affiliates, employees, and agents from any claims, damages, losses, or expenses arising from your use of the Website or services, or breach of these Terms.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of Bangladesh. Any disputes shall be resolved exclusively in the courts located in Dhaka, Bangladesh.

14. Contact Information

For questions or concerns about these Terms, you can contact us at:

• Mobile: +880 1772-578108

• Email: yourexpertagency@gmail.com

• Address: Gazipur, Dhaka, Bangladesh

15. Miscellaneous

15.1 Entire Agreement: These Terms, along with our Privacy Policy, constitute the entire agreement between you and Expert Agency.

15.2 Severability: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

15.3 Waiver: Failure to enforce any part of these Terms does not constitute a waiver of our rights.